Career coaching with Rick Suber
You might be closer to a career in Customer Success than you think.
If you solve problems, build trust, and help people get results, your experience can translate. Let’s find your next step.
22 years in tech · Ex-IBM · Ex-Siemens · Senior Customer Success Manager
Connect on LinkedInSTART HERE
Let’s talk about your next move.
Share your details, then choose a time on Calendly.
In 15 minutes: where you are, what transfers, and your next step.
Who this is for
You don’t need a traditional tech background to start the conversation.
Customer Success helps customers get value from a product or service. You already use many of those skills.
Already in Customer Success? We can talk through your next role, positioning, and interview story.
Meet your coach
Hi, I’m Rick.
I’ve worked across support, sales, and Customer Success. I know how experience outside a CSM title can tell a strong story.
We’ll talk candidly about your path and practical next steps, even if we never work together.